TERMS AND CONDITIONS AND RETURNS POLICY
DELIVERY TIME FRAME – Next day delivery, 1st class or 2nd class shipping is not applicable for pre-orders. Pre-orders take up to 3-4 weeks regardless of which delivery service is paid for. If next day delivery is chosen then the product will be dispatched with next day delivery when it’s ready.
Our return policy
We at Atiya Choudhury take utmost care and do stringent quality checks to ensure that the items are delivered to you in perfect condition. Our objective is to provide a hassle-free shopping experience to our customers. Hence, we provide you with honest images and exact specifications for you to make an informed decision.
PLEASE NOTE – All of our products have been crafted by hand and may have slight irregularities or imperfections in color or embellishment. These irregularities are the result of the human involvement in the process and add to the finished products charm while ensuring you have a one-of-a-kind piece. Locks/clasps of clutches may be slightly different depending on what is available during the manufacturing process.
What if my order is incomplete/wrong or my product is damaged?
If due to any reason, you receive wrong/incomplete order or damaged product, you are requested to trigger us an email at email@example.com with copy of invoice/receipt and clear pictures of the product within 48 hours of receiving the product. Any request after 48 hours will not be entertained.
What if I don’t like my product?
In an odd case, if you do not like our products, we offer a 7-day exchange policy, except for the following items:
Items such as earrings and nose rings cannot be exchanged for hygiene reasons.
All items that are customised as per your requirements do not qualify for exchange.
To maintain a fair price scheme, all products sold in ‘sale’ are not liable for exchange.
Any used product will not be returned